Yes, you can switch at any time. If you switch from monthly to yearly, we'll prorate the remaining amount and apply the yearly discount.
Is there a setup fee?
There's a one-time activation fee of KSh 100 to set up your DIGIPOINT account. After that, there are no hidden charges and no contracts — you only pay the subscription fee. Hardware (scanners, printers) is optional and sold separately.
What hardware do I need?
DIGIPOINT works on any device with a web browser - phone, tablet, or computer. Optional hardware includes a barcode scanner, receipt printer, and cash drawer. We can recommend affordable options.
Can I cancel anytime?
Absolutely. There's no long-term contract. You can cancel your subscription at any time from your account settings. Your data will be available for export for 30 days after cancellation.
Do you offer discounts for multiple locations?
Yes. We offer volume discounts for businesses with 3+ branches. Contact our sales team for a custom quote tailored to your needs.
Is there a free trial?
Yes! All plans come with a 7-day free trial. No credit card required. You get full access to all features during the trial period.
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